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Terms & Conditions

BOOKING TERMS & CONDITIONS RATES :

Rates are for two persons per room per day and are inclusive of  VAT, breakfast, free access to WiFi, but the local taxes are not included.

Rates shown are in Euros. Billing is made in local currency i.e. Moroccan dirhams (DHS).

The exchang rate is 1 € = 11 DHS.

LOCAL TAXES

Riads are registered as « Maisons d’hôtes » and have to charge 2 different local taxes :

  • The Taxe de Promotion Touristique (TPT) : 15 DHS per guest and per day ( Tourism promotion tax)

  • The Taxe Communale (since January 2008) : 15 DHS per guest and per day (City tax)

Theses taxes are repaid to the city of Essaouira and to the Office National Marocain du Tourisme.

RESERVATION POLICY (EXCLUDING THE EXCLUSIVE USE OF THE RIAD)

  • A down payment is required to secure and make definite your reservation through a deposit of 50 %

  • The downpayment is to be paid by Credit Card or Bank Transfer upon booking.

  • The deposit is non refundable.

  • Outstanding balance and all extras are to be paid at departure at the rIad either by cash (dirhams or euros) or by credit card).

CANCELLATION POLICY (INCLUDING EXCLUSIVE USE OF THE RIAD)

  • Non-refundable deposit in case of order cancellation by the customer.

EXTRA COSTS

  • Per child sharing the parents’ Junior Suite Maghreb : 300 DHS per day (free under 4 years, cot bed available on request)

  • HALF-BOARD (HB)
    HB must be confirmed either at booking time or at check-in.

  • HB is charged 299 DHS per guest and per day.

  • HB must be taken for the entire stay. Any HB not taken a day is not refunded.

  • HB is composed of a starter, a main dish and a desert to be choosen on our restaurant’s menu

  • HB can be taken either at dinner or at lunch; guests can choose every day between dinner or lunch.

 

EXCLUSIVE USE OF THE RIAD

The Riad in exclusivity is only possible for a minimum stay of 1 day.

  • The number of guests hosted cannot be over the maximum capacity of the Riad 22 persons over 12 years old.

  • The daily rate is the sum of each room and suite daily rate and the eventual extras costs mentioned above.

  • The reservation is guaranteed upon payment 50% of the total amount of the reservation.

  • The deposit is non refundable.

  • All extras are to be paid at departure at the Riad either by cash (Dirhams) or by credit card.

  • Salut Maroc! may decide to complete the current policy should the client request additionnal services (wedding party, off-sites, seminars, airport transfer, Horse Riding...)

 

CANCELLATION POLICY FOR EXCLUSIVE USE OF THE RIAD

  • The cancellation is non refundable.

Transfers and excursions reserved and confirmed cannot be cancelled. These services are fully due for the amount planned in the confirmation, whatever is the date of cancellation.

FORMALITY FOR INDIVIDUAL TRAVELLERS

  • The passport is required even for children; the expiry date must be over 6 months after the returning date

  • Touristic stay is limited to 3 months.

  • Some nationalities may require a visa; please check with your consulate or ambassy before departure.

  • The Moroccan law does not allow hotels, Riads and guest houses to host unmarried Muslim country nationals.

ONLINE RESERVATION BY BANK CARD GENERAL TERMS OF ONLINE SALE 
The "clickwhich yowill carry out having filled your order form constitutes the validation of your order and will be worth definitive 

acceptance of the present general terms.

Consequentlyyocan order products or services only if yoaccept conditions envisaged below

Preamble : 


The following general terms of sale govern all the transactions established on the catalogue weof salutmaroc.comAny order passed on this site assumes of the client its unconditional and definitive acceptance of these conditions

Definitions :

In what followseach of mentioned expressions will agree in the sense of this definitionto know :

« Remote contract»any contract concerning property or services between the Society Salut Maroc SARL AU and a Costumer as part of a system of sale or of benefits of remote service organised by the Society Salut Maroc SARL AU whichfor this contract, uses Internet network exclusively up to the conclusion of the contractincluding the conclusion of the contract
"Consumer": every individual whoin the present contractacts for aims which do not enter as part of his occupation
"Order form": document which points out the characteristics of Products or Services ordered by the Consumer and that must be signed by 

him by " doubleclick " to hire it
"Order «: act by which the Consumer promises to buy Products or Services and the Salut Maroc SARL AU society to deliver them
« Products or Services»in this caseit is about the online reservation of room(s) or continuation of tghe Riad Salut Maroc Essaouira by the society Salut Maroc SARL AU
« Categorise web»the list of room (s) or continuation () of Riad Salut Maroc! on the site www.salutmaroc.com.

Object :

The present contract is a remote contract which has as object to define rights and obligations of parts as part of the sale of the products of the society Salut Maroc SARLon Internet
www.salutmaroc.com is a service and a registered by Salut Maroc SARL AU

Price : 

Prices mentioned on the catalogue weare pointed out in tourist and duty-free Euro TTC of stayvalid at the time of their consultation by the client and those in force at the time of order areThe order form is made inEuro and transactions in dirhams in the fixed rate of  1  = 11 DHS

Execution of order :

Order will be carried out at the latest within 12 h as from day of order.
Method of payment 
To regulate your order by bank cardyochoose the means of payment among those offered by Salut Maroc SARL AU at the level of the Order form (VisaMasterCardMaestro, American Express). In that casethe delivery of transaction for debit of your count is performed during the day which follows the date of the 

confirmation of delivery.

The Consumer guarantees the Salut Maroc SARL AU society that he has permissions possibly necessary to use the method of payment chosen by himduring the validation of the Order form
In case of banking card paymentdispositions relating to the fraudulent use of the means of payment envisaged in conventions concluded 

between the Consumer and the transmitter of the card between the Society Salut Maroc SARL AU and its banking establishment are applied

 

Confidentiality of data :


The information ask for which yoone is necessary for the treatment of your order and they are treated in confidential wayYohave a right of correction relating to data concerning you. For any request of 

correction or of abolition of your dataplease consult the paragraph 3 of Lawful Mention
Cancel an order by bank card 
Any cancellation of orderin this case of an online reservation of a room or continuationmust become by mailvia the form of present Contact on the siteThe conditions of cancellation of an order and the possible penalties of cancellation of order are governed by the same 

conditions of cancellation as the exceptional reservations detailed inthe present page
 
Salut Maroc SARL society is kept for the execution of its obligations only as much as no event of force comes to hinder them.